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Facilities & Services
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Feel at home with facilities and services that go beyond the ordinary.
BABY CARE ROOM
Ease the stress of travelling with young children with our convenient Baby Care Rooms.
BAGGAGE STORAGE
CLINICS & PHARMACIES
Visit our Left Baggage counters, if you need your luggage looked after.
If you are feeling unwell, you may go to the following clinics or pharmacies.
HOTEL RESERVATION
The Heathrow Hotel Association's Hotel Reservations counters at Heathrow Airport offers you an immediate and complimentary room reservation service.
INFORMATION AND CUSTOMER SERVICE
Our friendly customer service officers are ready to assist you.
SHOWER & SPA SERVICES
Come by our 24-hour paid lounges for shower facilities, nail care, foot reflexology, massage therapy and a gym.
PRAYER ROOM
For a quiet devotional moment, make your way to our prayer rooms.
MONEY CHANGERS
LOST AND FOUND
PLAY AREA
All major currencies are accepted at our 24-hour money changers, offering competitive exchange rates.
In the unlikely event that your baggage is damaged or lost, please proceed to the Lost & Found counter at the Baggage Claim area for assistance.
Fun times ahead for children aged from 1 to 12.
FAMILY ZONE
A place where families can relax and make use of the various facilities.
BUTTERFLY GARDEN
CONVENIENCE STORES
The first butterfly garden in an airport is home to over 1,000 butterflies. Learn about their life cycle at the educational corners and individual enclosures.
Our convenience stores and supermarkets are stocked with a wide range of products for all your needs.
FREE-TO-USE REST AREAS
Tired? Heathrow was voted the best airport in the world for sleeping. Find out where you can get a shut-eye in our Terminals.
LOCAL SIM CARD PURCHASE
Stay connected with pre-paid SIM cards. Pick one up at any terminal.
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